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MAXIMUM RECOVERY.
ULTIMATE RESULTS.

Featuring a striking design and best-in-class performance, the Human Touch® Novo XT PRO provides a therapeutic massage perfectly designed to aid in post-workout recovery and relaxation. Enjoy the effective S- and L-Track that extends high-performance coverage from your neck and shoulders all the way down to your glutes and thighs. The Novo XT PRO features our unique Human Touch SAFE antimicrobial upholstery for easy cleaning and care.
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AUTO-WELLNESS PROGRAMS

  • FLEX 3D MASSAGE TECHNOLOGY

    The five intensity settings allow for an adjustable massage that provides a therapeutic, fully-enveloping experience with just the right pressure.

  • CLOUD TOUCH ACUPRESSURE

    Strategically placed,targeted aircells apply pressure to key healing points and manipulate the body to stretch muscles.

  • DEFY GRAVITY®

    The zero gravity position cradles the back and elevates the legs above your heart, the position doctors recommend as the healthiest way to sit.

  • DUAL-LUMBAR HEAT

    Adjustable and targeted heat gently soothes the back to loosen tight muscles and help relieve pain.

  • BUILT-IN USB PORT

    Use the built-in USB port to charge a hand-held device while sitting in the chair.

  • SPACE SAVING DESIGN

    The Novo XT PRO requires only 2” of wall clearance in order to pivot seamlessly from the upright to reclined position.

  • FULL-BODY STRETCH

    Our expansive “bend and stretch” functionality provides unprecedented leg and spine relief, increasing blood flow to the vertebrae and discs and rejuvenating the lower back, allowing for recovery with greater efficiency.

  • EXTENDING FOOT AND CALF MASSAGER

    With under foot rollers for optimized reflexology and adjustable intensity for calves and feet, the extendable leg rest automatically adjusts for height.

  • ADVANCED TILE REMOTE

    Easily manage the chair’s full suite of programs and features using the intuitive navigation control, featuring a crystal-clear LCD screen and a rubber controller cover for easy cleaning.

Built for Your Body, Designed for Results



  • S and L TRACK SYSTEMS

    While the L-Track extends high performance coverage from the neck and shoulders all the way down to the glutes and thighs, the S-Track closely follows the curvature of the spine. The result is a massage that is designed to move with the natural curves of the body for optimal results.

  • AUTO-WELLNESS PROGRAMS

    touch_autowellnessimageEnjoy 3 programs to help you Recover, Perform, and feel Energized—all mapped for maximum effectiveness using our AcuPoint ® Detection technology.

Human Touch Specifications


Specifications
Operating Voltage AC 110-120 V, 60 Hz
Power Consumption 1.3 A
USB Port 5 V, 500 mA
Chair Size (Upright) 63” L x 31” W x 43” H
Chair Size (Reclined) 71” L x 31” W x 38” H
Required Recline Clearance 2”
Product Weight 294 lb
Maximum Load Weight 285 lb

*Specifications are subject to change without prior notice.

Highlights

MAXIMUM RECOVERY. ULTIMATE RESULTS.

Featuring a striking design and best-in-class performance, the Human Touch® Novo XT PRO provides a therapeutic massage perfectly designed to aid in post-workout recovery and relaxation. Enjoy the effective S- and L-Track that extends high-performance coverage from your neck and shoulders all the way down to your glutes and thighs. The Novo XT PRO features our unique Human Touch SAFE antimicrobial upholstery for easy cleaning and care.

Maintenance

Care and Maintenance

To keep your product working and looking its best, please follow these simple care guidelines.

WARNING:

  1. Be sure to disconnect the power cord from the electrical outlet before cleaning.
  2. When cleaning the remote control or power switch, use a dry cloth only. Never use a damp cloth to clean any electrical component.

CAUTION:

  1. Be sure to test any cleaning solution on a small, inconspicuous part of the product to ensure that the color does not fade prior to using the solution on the entire product surface.
  2. Do not use benzene, thinner or any other solvents on your product.

Cleaning Code Standard for SofHyde or Cloth: W

To maintain your Human Touch product in optimum condition, dust it frequently and/or vacuum it with a soft brush vacuum extension. If your product becomes dirty, use a water-based upholstery cleaner only. To treat stains, spot clean with an upholstery shampoo or a mild detergent foam.

Maintenance and Repair:

  1. The mechanics of this product are specially designed and constructed to be maintenance free. No periodic lubrication or servicing is required.
  2. Your chair should only be serviced by a Human Touch-authorized service representative.

Use and Storage Environment:

  1. Do not place the chair in direct or reflected sunlight, as ultraviolet rays will quickly fade the upholstery color and cause SofHyde upholstery to rapidly deteriorate.
  2. Operate your chair in a room temperature between 41 and 104 degrees Fahrenheit (5 to 40 degrees Celsius) with humidity levels of 10% to 70% (non-condensing) to avoid damage.
  3. To prevent damage to the upholstery, before sitting in your chair make sure there are no sharp objects in your pockets and no metal buttons or zippers that can come in contact with the chair.
  4. Do not place the chair where excessive dust and pet hair can migrate into the chair’s electrical and mechanical components; this can cause malfunction over time.
  5. When not in use for a long period of time, we recommend that the chair be covered, the power cord be coiled, and that the unit be placed in an environment free of dust and moisture.
  6. Store your chair in a room temperature between 5 and 122 degrees Fahrenheit (-15 to 50 degrees Celsius) with humidity levels of 10% to 70% (non-condensing) to avoid damage; product stored in cold temperatures may require 48 hours at room temperature to function properly.
  7. Do not store near open heat or flame.

Having Trouble?

Your Novo massage chair is a sophisticated combination of mechanics, electronics, and software working together to give you the ultimate massage. With such complexity comes opportunity for what we like to call massage chair “confusion.” So, should your massage chair exhibit any abnormal behavior, please do the following to fully reset the chair:

  1. Press the ON/OFF button on the remote, select POWER OFF then select RESTORE to restore the chair to the upright position.
  2. Turn the chair’s power switch (on the rear of the chair) to Off.
  3. Unplug the chair from the power source.
  4. Wait 30 seconds.
  5. Plug the chair back into the power source, then turn the power switch back On.

If your chair has no power:

  1. Check the power cord – Make sure the power cord connection to the chair is secure and that the power cord is not damaged.
  2. Check the wall outlet – Plug a known working device into the outlet to ensure the outlet is working.
  3. Replace the fuse – Use a flat-head screwdriver to turn the fuse holder (located next to the power switch) counter-clockwise until it pops out. Replace the fuse with one of the spare fuses that came with your chair, or any 250V, 5A fuse.
Warranty

Warranty

3-YEAR COMMERCIAL WARRANTY

Structural, Parts, and Service
If Human Touch cannot repair the chair, it will be
replaced with a new unit.

See What Our Clients are Saying About Us

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