Product Support
Tanning & Wellness Product Support
View Support Channel Request A Call Back
Tanning & Wellness Product Support
View Support Channel Request A Call Back
ProSun is commited to providing the highest level of customer service possible. We want to help answer any questions you may have regarding your tanning and wellness equipment. If you dont see what you’re looking for in the options below please contact us. If you are looking for parts please visit our tanning and wellness parts page here.
Please take a moment to browse through our FAQ’s for our tanning beds and booths. If you are unable to resolve the issue with the help provided in the troubleshooting articles, please contact customer service at 727-825-0400
Please refer to your equipment manual for specific instructions on checking your specific lamp hours.
Although most lamps are rated for 1000 hours of life, we recommend changing them at between 600 and 700 hours to guarantee optimum tanning performance. For best results, always change all of the lamps at the same time. This will reduce the likelihood of some lamps being weaker than others are.
