Product Support

Tanning & Wellness Product Support
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Equipment

ProSun is commited to providing the highest level of customer service possible. We want to help answer any questions you may have regarding your tanning and wellness equipment. If you dont see what you’re looking for in the options below please contact us. If you are looking for parts please visit our tanning and wellness parts page here.


Frequently Asked Questions

Please take a moment to browse through our FAQ’s for our tanning beds and booths. If you are unable to resolve the issue with the help provided in the troubleshooting articles, please contact customer service at 727-825-0400


HOW DO I CHECK THE HOURS ON MY LAMPS?

Please refer to your equipment manual for specific instructions on checking your specific lamp hours.

EVERY HOW MANY HOURS DO I NEED TO CHANGE LAMPS?

Although most lamps are rated for 1000 hours of life, we recommend changing them at between 600 and 700 hours to guarantee optimum tanning performance. For best results, always change all of the lamps at the same time. This will reduce the likelihood of some lamps being weaker than others are.

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