Customer Connection: Beamers Tanning & More

Many businesses follow the model of, “get them in, get them out,” and really only concern themselves with the amount of money they can make in a day. Within the special handful of businesses that focus on a quality customer experience lies Beamers Tanning & More salon in Greenville, Michigan. Wendy Gladding and her husband, Al, owners of Beamers, take great pride in the exceptional tanning salon they have built and maintained over the last 11 years, specifically the value of service they provide.

“Our salon is not just a tanning salon, and we don’t have advertising posters or anything like that up, instead we have gorgeous destination pictures. It’s very classy, and anyone that goes to our Facebook page can see that it’s a classy place,” Wendy explained. “Customers don’t come in here for the price they come in for what they get – the customer service and that everything is always clean and kept up.”

In addition to their four levels of tanning equipment, Beamers also provides UV free spray tans and smoothies, Italian sodas and coffee to cater to the non-tanners. And for an entirely different beauty service, guests can visit their Radiance Hair Studio located in the back of the salon. Tanners can listen to over 170 satellite music channels in any room to create the ideal atmosphere for their session. Currently, Beamers has 11 resident ProSun tanning units, a mixture of Lumina and Onyx models that have been helping make an impression on her customers for the last 10+ years.

A: What appealed to you most about ProSun products?
Q: Honestly, I knew nothing about the tanning business when I started, and it just so happened there was a person in town that had ProSun equipment. Long story short, that’s how I was originally introduced to the beds.

Q: What specific features do you and/or your customer like most about the products?
A: They love the color they get from these beds, especially from the facial tanners.

Q: Were there any obstacles or concerns you had prior to purchasing our equipment?
A: Nope. But my biggest reason for going through with it was Marnix. He helped me with everything, and Marnix has walked us through a ton, the customer service at ProSun was huge to me.

Q: Did you encounter any issues during the order, delivery or installation of your equipment?
A: Nope, none at all.

Q: Would you recommend our products and services to other businesses?
A: Absolutely, I have!

The privilege to take part in helping tanning businesses become as successful as their potential allows is why ProSun truly appreciates long time customers like Beamers Tanning Salon & More. As far as Wendy’s finals thoughts on the company go, “I would just have to say, the customer service is what I love more than anything. That’s my number one thing. That when I call somebody walks me through everything.”

If you are in the Greenville area, check out Beamers tanning salon for a complete high class tanning experience in a timelessly beautiful location. For more information on the tanning or hair salon, hours or services visit Beamer’s website or Facebook page!