Privacy Policy

Who we are

Our website address is: https://prosun.com.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Information We Collect and How We Use It

We may collect the following personal information from visitors and clients:

• Name and contact details — used to communicate with you and fulfill service requests
• Email address — used for correspondence and comment notifications
• Phone number — used to communicate with you via call or text message regarding our services
• IP address — used for spam detection and site security
• Browser data and cookies — used to improve your experience on our website

How We Handle Opt-In Information

When you provide your phone number to us, that constitutes your consent to be contacted. We do not sell, share, or disclose your phone number or opt-in consent to any third party for marketing purposes. It is used solely to communicate with you about your relationship with ProSun.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

We do not sell, share, rent, or trade your personal information — including your phone number or SMS opt-in consent — with third parties for their marketing or promotional purposes. Any SMS service providers we use receive your phone number solely to deliver messages on our behalf and are contractually prohibited from using it for any other purpose.

SMS / Text Message Communications

When you provide your phone number to ProSun, you are consenting to receive SMS/text messages from us. We may use your phone number to send:

• Transactional messages such as appointment reminders, order confirmations, and service updates
• Promotional messages such as special offers, new products, and sales events
• Customer service communications

You are never required to consent to receive text messages as a condition of purchasing any goods or services from us. If you wish to stop receiving text messages from us, simply reply STOP or let us know directly and we will remove you from any message lists. For conversational communications with our team, you may also reach us by phone or email at any time.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

We retain phone numbers provided to us for as long as we maintain an active business relationship, or as required by applicable law.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

Contact Us

For questions about this privacy policy or to exercise your data rights, contact us at: ProSun International – 2442 23rd St. North, St. Petersburg FL 33713.
Phone: 727.825.0400
Email: service@prosun.com

For information regarding our SMS communications program, please review our SMS Terms of Service