ProSun's Company Profile
Industry professionals often urge salons to invest some of their profits into staying on the cutting edge.
Indoor tanning salon operators are very selective when it comes to shopping for tanning beds. Most salon operators shop by referral and choose manufacturers based on their reputation and experience-highly desired attributes for any business in any industry. Few manufacturers have a better combination of reputation and experience than ProSun International, LLC. The St. Petersburg, Fla.-based company has been manufacturing quality, high-end and affordable tanning beds for over 25 years.
A firm believer in customer service, the company provides equipment installation as well as in-salon training. For instance, when local tanning salon owners are setting up their businesses, ProSun makes the effort to visit the facility and help the clients walk through the process.
“Fulfilling our customters' wishes always will be our principle goal at ProSun,” says Philip Doffegnies, Vice President at ProSun. “As always, we are looking to continue our quality and service in the industry...”
In the future, ProSun will continue to keep its competitive edge by putting the customer first and focusing on repeat business. “It's a people business,” says Doffegnies. “You want a long term relationship. We are very straightforward and honest. We stand behind our quality in the broadest sense, whether it's a product or customer service.”
ProSun started in 1994 in the United States, but its roots go back to 1979 when owner Tom Henkemans founded the company HAPRO in the Netherlands. Today ProSun employs over 60 talented people, resides in a 90,000-square-foot manufacturing facility and supplies equipment to salons in North America, South America, and Central America. The U.S. market is ProSun's top priority; however, the company recently has experienced increased international business.
“More and more we're becoming an international company,” Doffegnies says, attributing this growth to the availability of professional information to clients. For instance, the company's redesigned Web site is user-friendly and is a comprehensive source for all of ProSun's equipment, parts and services.
The company's diverse repertoire includes equipment for the ever-changing market demands. ProSun can service the needs of high-end salons that require 45 lamps and up, as well as those of salons that desire a mixture of 30-, 40-, and 50-lamp units.
ProSun's market adaptability is just one reason for its growth since it began doing business in the United States in 1994. The company strives for a well-balanced mix of customer service, effective marketing and openness to new industry developments to maintain its continued success.
“We have a well-balanced program,” Doffegnies says. “People know they will get first-class, high-quality products with European technology and design.”
Text drawn from Virgo Publishing's LOOKING FIT magazine.
Issues: 11/04, 1/04, and 3/02
